Privacy Policy

At Acadiana Movers, we are committed to maintaining the trust and confidence of our visitors to our website and our clients. In this Privacy Policy, we have provided detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.

1. Information We Collect

We collect information from you when you request a quote, schedule a move, or fill out a form on our website. The types of information we may collect include:

Personal Identification Information: Name, email address, phone number.
Relocation Details: Current address (origin), future address (destination), move dates, and inventory lists of household goods.
Payment Information: Credit card details or billing addresses are necessary to process payments. Note that we use secure third-party payment processors and do not store sensitive credit card data on our own servers.
Technical Data: When you visit our website, we may automatically collect your IP address, browser type, and operating system for analytics purposes to improve our website experience.

2. How We Use Your Information

We use the information we collect for the following specific purposes:

To Provide Moving Services: To generate accurate estimates, schedule your move, and transport your belongings from origin to destination.
To Communicate: To send you confirmations, updates regarding your move status, or to answer your inquiries.
To Improve Customer Service: Your information helps us respond to your customer service requests and support needs more efficiently.
To Process Payments: To securely process the deposit and final balance for your moving services.

3. Information Sharing and Disclosure

Acadiana Movers does not sell, trade, or rent your personal identification information to others.

We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above.

We may share your information with third parties only in the following limited circumstances:

Service Providers: We may use third-party service providers to help us operate our business (such as sending out newsletters or processing credit card payments). We share your information with these third parties for those limited purposes.
Legal Compliance: We may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with state and federal laws (such as a subpoena) or to protect the rights, property, or safety of Acadiana Movers, our customers, or others.

4. Security of Your Data

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site. Our website uses SSL (Secure Socket Layer) encryption to ensure secure data transmission.

5. Cookies

Our website may use “cookies” to enhance the user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about your visit. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

6. Third-Party Websites

Users may find content on our site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website’s own terms and policies.

7. Changes to This Privacy Policy

Acadiana Movers has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

8. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Acadiana Movers Lafayette, LA Phone: (337) 504-4395 Email: info@89j.8ae.myftpupload.com

Google Rating

4.5

Based on 162 reviews

Acadiana Movers

4.5

Jason Menard

1773350214

Great Pricing and deliver every part of what they said they will do. No complaints on our office move.Great response time and no haggling quotes. It was a pleasure every step of the way dealing with Heather Labbe. Thank you for your service.

Stacy Kilchrist

1773249195

Trent Romero

1767822472

They were recommended by a friend. These guys did an excellent job of communicating with us through out this experience. The movers were careful, quick and a real pleasure to work with. I would not hesitate to use them again. Strongly recommend !!!Very knowledgeable, helpful and accurate

Barry Gudenrath

1767800523

Acadiana Movers did a wonderful job moving our belongings from St. Martinville to Youngsville. They were prompt, professional and took very good care of our things. Also, we had to postpone our move a few times and the office staff was very accommodating. I recommend them for your moving needs.

Jill Bailey

1766520857

The were on time, efficient, and took very good care of my home and belongings. I would highly recommend them for anyone who is looking for movers.Heather was very nice and friendly to work with.

Johnathan Williams

1766445037

The Movers were very professional and most importantly, handled my furniture with care and respect. Tgey even went the extra mile by placing my furniture in my home exactly where I requested. A great company that provided a first class experience.She was professional in scheduling my services.

Kelly Greneaux

1765216795

Everything from first contact to execution was top notch! Heather and her team made using Acadiana Movers a no brainer!! Excellent customer service service!

Sandra Gautreaux

1764714445

Great guys, excellent workers. Heather in sales went above and beyond to get me moved at the last minute. I would highly recommend Acadiana Movers for your next move. They handle your items as though it was their on. Call on them you won't regret it.

Michael Matte

1762470882

Coel Carroll

1761923840

Acadiana Movers is an awesome moving company. They have great customer service and excellent movers. I would recommend them to anyone moving.

Megan Comeaux

1761176117

Very friendly service. Fast affordable and the 2 guys that came to do the job were very friendly and did an amazing job. Highly recommend and will be using this company again! Highly impressed with the whole experience!

Steven Broussard

1760737149

Acadiana movers did an excellent job very well pleased.

jamesmcgovern

1758228055

Heather was phenomenal. Her guidance and assistance is why I will use Acadiana Movers for all my major moving ventures. Her care and communication made my move worry and stress free. Thank you for all your help.

graham beduze

1754075372

Great experience! Top knotch professionals!

Ariel Munnerlyn

1754005813

They were amazing!!! From the communication of getting an estimate, to day of pick up and drop off. The crew that picked up and dropped off were so friendly and personable. We had a hiccup with the purchase of our new house and they worked with us to make sure things were taken care of. Would definitely recommend to everyone.

Nikki Smith

1750949244

We were so impressed with the crew. They were all very kind and professional. We know they truly went above and beyond to make sure the job got done. A little empathy goes a long way. We really appreciate your team, so thank you again.

Shontell Brown

1749060066

Eric and Tristian did a great job moving my stuff! Also Eric did a good job noticing my new home had a gas leak smell and told me what to do because he familiar with gas homes. His quick action and kindness saved our life in a dangerous situation. I would recommend the company anytime because they made our moving process quick and easy. Professional staff all around ❤️🙏

Danny Domingue

1744656795

Guys were very experienced at what they do.

Melissa Marsh

1738633898

Carolyn Deal

1733435499

I called Acadiana Movers and was quoted a certain price to move my brother from one city to another city in Louisiana. I received a quote and when we call back to confirm the quote and make arrangements; we were informed that they gave us the wrong quote and added $400 more to the original quote. Also, the new owner of this place told my brother that he could get a cheaper price if he took another move with his to the city that he is moving too. He said he would call us back and he never did. This is so unprofessional. I will be reporting all of this to the BBB. I will never recommend this business to anyone.

Talia

1731608250

I recently used Acadiana Movers for a big move, and I couldn’t be happier with the experience. Eddie and Layton were the two professionals who assisted us, and they truly went above and beyond! They were not only efficient and careful with all our belongings but also very professional and friendly throughout the whole process. They made what could have been a stressful day feel manageable and even enjoyable. Both guys worked hard and made sure everything was exactly where we needed it in our new home. If you're looking for reliable movers who genuinely care about their clients and their work, I highly recommend Acadiana Movers, especially Eddie and Layton!

Ty B

1731345270

I would definitely recommend Acadian movers to anyone. Eric and Mari was the best I definitely would request for them if they are still with your company if I ever move again. If 10 stars was a option I definitely would give it to them.

Alexandra Massel

1727874609

Highly recommend Acadiana Movers! Engagement with their team from scheduling, to planning my move, to the actual move date was a breeze. Leighton, Eddie and Jamar (my movers) were professional, polite and easy to work with. They did a great job!

Cathy Katschke

1721073525

Lily Rottman

1718974817

Marci Gutheil

1718908038

Acadiana Movers did a wonderful job of helping our family get moved from Kansas City to Lafayette! They made the process incredibly easy. Heather checked in with us the week leading up to our move and the week of our move. Could not have asked for a better experience!

Nathan Carrington

1717808216

Phenomenal job! Very professional, on time, and had everything packed up and loaded in no time. Highly recommend!

Terilynne Muzikar

1717588198

From the first email with Heather, I knew I was going to book my move with Acadiana Movers. She got back to me super quick and answered every question I had, which was a lot and she just made scheduling everything a breeze. Tristan, Erik, and Jamorie were amazing. They got everything moved within two hours, and just made moving super easy. This is the first time I’ve hired anyone for a move and I will definitely be using them again in the future if the need arises.

Brenda Landry

1716303915

Acadiana Movers are a cut above the rest! From booking the move with Heather to the actual time the guys arrived was extremely easy. I will definitely use Acadiana Movers should the need arise and I urge all of you to call them if you ever need to utilize moving services.

Jay Walker

1716220584

Acadian Movers were very professional and fast. They made moving a breeze. It was a light, steady rain on my moving day and they had me moved out the old place and in rhe new place within 2 hours. Very affordable and I would definitely use again and refer them to others.

Michelle Salsbury

1715705295

Don't even consider this company. I was assured White glove service of my possessions. Nothing could be farther from the truth. First day Packers damaged top of custom buffet and dining room table. Owner came out videoed and took pictures and had his assistant do the same. Day of delivery movers destroyed the nightstand and damaged many items that they unwrapped before they even got off the truck. Further damage incurred to dining room furniture. Filed claim w United Van Lines. They requested the videos and photos of the damaged dining room furniture from Acadiana Movers only to be told by them that they DID NOT document damage by video/pictures. I was standing in room when they videoed & took pictures. Items started disappearing during packing (as was the food in my pantry). Unpacking they put trash & my food wrappers in boxes as they packed. Left feeling disrespected & violated.

tahsin faruki

1714600462

I recently arranged my relocation move from Lafayette , Louisiana to Maryland via Acadiana Movers and I was lucky to be connected with Heather Labbe who provided me accurate quote and delivery time. The whole process from A to Z was smooth and carried out with courtesy, care and professionalism. I highly recommend Acadiana Movers and Heather Labbe for any assignments related to relocation. Thank you Heather for your kindness and professionalism.

1713582772

Rebekah Coe

1713205141

Kathleen Knott

1713113110

Gerald and Nelson were awesome. We will call you guys if we need anything every again. Thanks so much !

Lisa Chmiola

1713061983

This was my second move with Acadiana Movers and again, Heather provided fantastic customer service! This was an out-of-state move so she took extra time to explain every step and confirm every detail along the way. Highly recommend!

Johanna Divine

1710250977

Great experience, from start to finish. We moved our offices in Feb 2024. It was easy to schedule ahead of time and the pricing was very competitive compared to other moving companies in town. Our movers showed up on time and were incredibly fast and courteous. We ended up saving time and money working with Acadiana Movers. Would definitely recommend!!

David Young

1694698243

These guys were very professional and efficient.

mtracywalker

1693925804

Acadiana Movers were very professional and efficient. My move took place smoothly and with no major issues. The young men were very polite and cooperative with my suggestions to accomplish the move in a shorter time period than I expected. Communications with the office personnel was very good also. I would used them again.

Peggy Hamberlin

1691170390

I was very pleased with the worker's job well done

Rory Ronsonet

1690557205

Workers were super friendly and professional!

Jack Waren

1687874445

This company over charged us even when it was raining and they were not working. They put time in that they did not work. We called to dispute the transaction the next morning because we didn’t want a hostile situation while the workers were there yet the company said they still had to charge us because the workers were still there while it was raining.

Kiva Smith

1687874169

DO NOT HIRE THIS COMPANY!!! I Hired them to move me yesterday 6/26/23 and it rained and they still charged me for the time they didn’t move my property. I called and Heather informed me that they still charge customers because they’re men are still on site whether they are working or not, which this is not disclosed prior to the move. Also informed her that her workers took several smoke breaks even stopped to the store in route to new location and I shouldn’t be charged for all this wasted time and she justified it by saying they are allowed to stop and take breaks which I don’t have a problem with, just don’t charge me for time not being used, ESPECIALLY if you charge in 15 minute increments. Very bad customer service, they do not disclose important information prior to booking nor was ANYTHING done to remedy the cost. I requested to speak with manager and she said she will try to have him call me back. Please don’t waste your money with them.

Michelle Smith

1687791560

Great experience! Movers did an amazing job! Would use again.

Kristen Goldsmith

1686331811

3rd time using them and they are quick, efficient and very polite. I’d recommend them to anyone

lyn comeaux

1682970846

The move went great today. The movers were very courteous and professional.

Virginia Campbell

1680011903

The movers did a great job with moveing my things and they were very polite and got job done with no issues. I give them 10xxxx. Will use them again in future if i need them again .

Ralph McRae

1679935496

Company drastically exaggerated their experience moving grand pianos. Their employees damaged our piano and the company refused to pay for repairs. R McRae.

janice sedin

1675370126

This company took advantage of my elderly aunt by charging her double for a moving service. My aunt moved from a 1 bedroom apartment, across the street to another apartment. Total moved consisted of 10 pieces of furniture and 23 small/medium boxes- and charged $600. Calls (three attempts) to owner, Jill, were meant with belligerent customer service.

Andre Riley

1673556408

Swift and clean service! Friendliest staff ever. I didn’t have to touch one thing.

David Cardona

1672761110

Guys did a great job, best movers I’ve had.Covered the floors when it was wet, took things apart, put them back together, etc.Awesome job.

Christian Brown

1672260647

Great crew! Very timely and precise on their packing.

Always Online 337

1672155261

Hard workers very very polite

Chris Fugate

1669822272

Taylor McCaulley

1669821950

They showed up the morning of my move and told me that I didn’t pack correctly and that they couldn’t move 75% of my stuff. They failed to communicate their packing requirements ahead of time with me. They literally told me their packing requirements when they showed up to move me. If they needed things to be a specific way, then I should have received an email or phone call with their packing requirements / day of checklist. They said the way they wanted things packed was “common sense” but anyone involved in a B2C business should know that you never make assumptions with clientele and always over communicate out of an abundance of caution and to avoid a situation like this. I had to repack things the way they wanted. In addition, their two boys who were moving me did not bring their “speed box,” a piece of moving equipment that would have sped up my moving process tremendously, probably would have cut off 3-4 hours of time. Their failure to bring the proper equipment meant that my move time took all day, around 7-8 hours if I remember correctly. The owner even corrected his workers for failing to bring the speed box, yet I was the one hit with over an $1100 bill. I tried to work something out with the owner and he only took off one hour of time. If they had told me their packing requirements from the beginning and showed up I with the right equipment I could have been moved in 2-3 hours, as I originally budgeted. Horrible communication and service. Won’t hire them again. As a business owner myself, I would have never handled this entire situation the way they did. Don’t recommend.

Katie Glass

1663604435

Sandy Winston

1663248316

The 3 men that loaded and unloaded our furniture did an excellent job. They were very careful and had the furniture in place in no time at all. Great team!

Dustin Harless

1663197509

Lewis

1663169735

They were the best movers we’ve ever worked with. They showed up on time and were careful with our belongings.

Kiara Colbert

1653410711

We will be using you again in July!!

Cynthia Bairnsfather

1650549583

They new exactly how to stack everything to fit.

Kristin

1649771508

I hired this company to move me from Jennings to Lafayette! Absolutely phenomenal experience! The guys that moved my stuff were awesome and the price was fair also! Thank you for my excellent service! I will recommend this moving company from now on!

Anthony Gort

1643732358

Preston Arceneaux

1641402405

Brie Walker

1641347439

Read the bad reviews before hiring. They milk the time and will rip you off. Horrible unethical company.

William Van Noy

1639766511

We hired Acadiana Movers to move our household goods to our new home because they had good reviews. After my experience I don't understand how they had such decent ratings.The team they sent were extremely slow and I could tell they were milking the time. My wife and I had moved what they moved PLUS my storage in 2 hours. Their team had yet to unload half the items and I'm going on 4 HOURS!!!Told them to recall their movers and my wife and I would move my storage ourselves.Waste of money!

Dave Karcher

1639500854

Joseph, Johnny and Eric showed up on time and with positive attitudes! They took a tremendous amount of care with our furniture, wrapping it with blankets and strapping it off inside the truck. These guys are super stars………..I’d hire them again in a heartbeat!

Alaina Theriot

1638415148

The movers were on time and worked at a steady fast pace. They made sure all of my belongings would fit on the truck and even broke furniture down for me to get it to fit. I would definitely recommend this company for your move.

Cody Fontenot

1637778835

The amount of care that’s taken into your items is very professional. All items are wrapped and if storage is needed they have a climate controlled facility.

Kate Borman

1636391399

We were BLOWN AWAY by the quality of the service provided by Acadiana Movers! They were quick, efficient, and took a ton of the stress of moving away. If you're looking to hire movers, CALL THEM! Thanks again!

Theresa

1635468719

Great company to do business with.

David Bastady

1632761583

Karen Rowe

1631718760

Cathy Blappert

1629833584

Excellent movers; I was very impressed with the moving team of Mr. Gerald and Nelson. Personable, positive, and very hard workers.

Brett Williams

1628890011

Brandy Lane

1628291591

Acadiana Movers made my move smooth and worry free. They were on time professional and efficient. They were upfront with the cost and very affordable.

Chase Louviere

1625586013

Jacques Babin

1623790845

Forman was great. On point and ran his crew well.

Joe Orgeron

1623785306

Karen S

1622922218

Be careful with this company!! They will come out and give you an estimate then charge you two times the original quote. The actual guys that moved me in were very friendly but I think the owner is a con artist . I would not recommend them at all because of this

1622834633

1618326030

1618324593

1615826665

Office staff, especially Amanda, and all movers were incredible. Kept in touch with me every step of the way, professional, and on time. I would definitely recommend!

Loveless Decuir

1614371324

***WARNING***THIS IS NOT A PROFESSIONAL MOVING COMPANY!STAY AWAY!!! The process started out “ok” Amanda in customer service was so friendly I immediately booked with them. When the movers arrived they did not give the courtesy “on the way call” as explained. They sent a man in his late 60’s/70’s he passed out and took a nap on my floor. After 4 hours of loading what should have taken 1 hour the moving truck does not start! Ok another 2-3 hours of fixing the truck. They handled my white couch with no wraps and sweaty dirty hands. Huge hole in my wall. Just stay away this company is FAR FROM a professional moving company. I was so annoyed after 7 hours of what should have taken 2-3 that I asked them to leave! I am hiring professional help to come finish the job. They offered me to spend time filing a insurance claim to fix my damaged wall. STAY AWAY NOT WORTH THE HEADACHE!*There way of fixing this was only charging me $315. I will now spend another $500 plus fixing there damage and assembling my Fruniture.

Desi Smith

1614208297

We used Acadiana Movers for our recent local move and we were very pleased! Joe and Eric showed up promptly and they were very professional and efficient. I would definitely recommend using Acadiana Movers!

Donna Noel

1613751884

Had a great experience with our movers. Nothing damaged and everything was wrapped and protected. Thank you for your professional service. Will definitely use them again if the need arises.

Brian Danner

1613365021

Harry Tabi

1612967655

John Hyde

1612819869

I moved from Lafayette to Baton Rouge and they took of care of everything. They did not waste time when loading and unloading my items. Did very well with moving big furniture items as well. Their price came out to be half of my initial budget was.

Genese Polite

1612269130

Amanda Hendee

1611684105

Always a pleasure to deal!

Jhiquita Brown

1611604871

Kacey Hebert

1610588038

100% would recommend them to anyone needing packing and moving! Everyone I spoke to and met were professional, courteous and knew what they were doing. Kevin was so helpful throughout our whole process. Our crew was careful with everything. They made our moving day smooth and actually fun. Great crew and company!

Alicia Griffin

1609352912

I chose this company based off of the stellar reviews I read. Unfortunately, my experience was NOTHING like the reviews I read. Several items damaged. Movers took a 30 minute break during transit to "get some snacks." Thankfully, I timed them because they tried to charge me for it. Customer service took a turn for the worst when I filed a claim. Employee was extremely rude, communication was passive aggressive, and became a he said she said battle. Definitely will not use again or refer to anyone I remotely care about!

Cindy Tillar

1606313863

We've used many other moving companies before and Trey, Damien, and Jalen made our move the best moving experience we've ever had! They were very professional and such nice guys. They deserve ten stars!

Ashley Manuel

1602703793

David Barnett

1601050131

First class all the way!

Dadanana Mason

1599144658

Lane Copeland

1597850343

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